My tasks are focusing at the wrong time

Due and scheduled tasks should become focused shortly after midnight on the target date. If they’re not, this is likely the result of an incorrect time zone being associated with your account. Here’s how to resolve the issue:

1. Verify that your time zone is correct by logging in to your account dashboard and looking under Profile. Here, you’ll see your time znone as a plus or minus value offset to UTC: Universal Time, Coordinated.
2. If you see an unexpected time zone, make sure that your device, as well as the network(s) used for your connection, are set to the right time zone for your location. Then log out, log back in, and check your time zone again.

If you’ve tried the above and you’re still having trouble, please contact us with the details and we’ll help you pin down the cause.