I’m not getting Focus emails

You should receive your Focus list emails just after midnight on your selected days. If you don’t, try these simple steps:

1. Check the email address that you use to log in to Nirvana. This is where your Focus list emails will be sent.
2. Check if the emails are going to a folder other than your inbox (such as spam). If you find them there, you may want to add freeyourmind@nirvanahq.com to your safe list or change the filter settings in your email.
3. If you did not receive the email, double-check your Focus list email settings to make sure it should have been sent today.
4. Lastly, check the time zone setting in Nirvana, since emails are sent just after midnight. If the time zone is incorrect, log out and back in to reset it.

If you’ve tried the above and you’re still not receiving your Focus emails, please contact us for help. Please let use know which e-mail address you expect to receive your list, when you should have received it, and if you notice any time zone issues. This will help us find a solution for you.