I keep getting logged out
You will generally remain logged in to Nirvana on your app or browser until you log out. If not, there are a few things you can try:
DESKTOP / MOBILE
- Go directly to focus.nirvanahq.com every time you want to use the app. If necessary, it will redirect you to the login page. After entering your information, you should remain logged in on this browser. This assumes that your privacy settings are set to remember your logins and that you aren’t using a public or shared computer.
- If that doesn’t work, try the above with another browser. If you stay logged in with the new browser, you may need to check your privacy settings on the browser that wasn’t working.
If you’ve tried the above and you’re still getting the bump, please contact us with the relevant email address or username, as well as the device(s) on which you’re having the issue. We’re happy to help.